Bank Awards in 2012

## ANNUAL REPORT FOR 2012

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# Bank Awards in 2012

#### Achievements: month upon month

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Date | Award /Prize /Rating | Awarding organization | Country | Achievements (Comments)
February | Brand Finance Banking 500 | Brand Finance | The United Kingdom | Sberbank won the 17th place in the rating of the world most valuable brands and the 1st place in Russia. Sberbank’s brand value is estimated at USD 10.8 billion. U.S.
February | 2nd place in the Decade Rating among the companies whose stock yielded the highest returns | The Economist | U.S. | According to the magazine, $100 invested in Sberbank shares 10 years ago today would yield $3,722. Only Apple has a higher yield ($3,919).
March | Award for Excellence 2011 in Recognition for Outstanding STP Rate | The Bank of New York Mellon | U.S. | The Award recognizes Sberbank’sexcellent quality of formatting payments routed via its Nostro correspondent account in USD with The Bank of New York Mellon in 2011.
March | Sberbank (Kazakhstan) named the best transnational employer in Kazakhstan at the Cenim 2011 competition. | Cenim 2011 is organized by the Kazakhstan Association of HR Managers. The competition is supported by the Ministry of Labor and Social Protection of the Republic of Kazakhstan and the Kazakhstan National Economic Chamber Atameken Union | Kazakhstan | Companies were rated on the basis of three components: employee involvement index (50%), independent expert evaluation (40%), and social surveys that covered over 3,000 Kazakh residents (10%).
March | Moscow Bank of Sberbank of Russia in the Discovery of the Year category | Banki.ru portal | Russia | For fast changes in appearance, customer care, and business attitude.
March | Breakthrough of the Year | Banki.ru portal | Russia | For Customer Care Service representation in social networks.
April | Sberbank OnLine is named the best Internet bank in Russia | Markswebb Rank & Report | Russia | Sberbank OnLine was the sole Internet banking system that was ranked A which means that the system is a complete replacement of atraditional bank: it provides the options that normally require a visit to the bank (payments, transfers, loan repayments, opening deposits, loan applications, card blocking, etc.)
April | Sberbank’s web-site named the most effective among Russian corporate sites | Bowen Craggs & Co | The United Kingdom | Sberbank came first of all Russian companies in the FT Bowen Craggs Index of Corporate Website Effectiveness with the 37th place, ahead of the two Russian corporations included in the Index Gazprom (46) and Rosneft (70). Sberbank has considerably improved its web-site since 2009 when it was ranked 60th by the Index.
May | Sberbank’s Mega Data Center came 2nd in the category Implementing Innovative Energy Saving Technologies in Corporate Infrastructure of the Green Enterprise IT Awards 2012 (GEIT). | Uptime Institute | U.S. | GEIT is the recognition of implementing energy saving technologies in corporate IT infrastructure.
May | Sberbank named the most valuable Russian brand. | Millward Brown Optimor (МВО) | U.S. | According to MBO, Sberbank’sbrand is estimated at $10.65 billion which makes it the most valuable Russian brand with annual growth rate of 25%. 74th place in the world brand rating.
June | Cash liquidity management system installed on Sberbank’s ATMs is recognized by the Innovation in Banking Technology Awards 2012 in the category Innovation in Cash & Treasury Technology. | The Banker | The United Kingdom | For introducing the system that allows to collect and process information about cash available in ATMs and branches to produce daily projections of cash availability in branches and ATMs that allow to optimize collection schedule.
June | Award For Contribution to Developing Commemorative Coin Market in Russia | 6th International Contest of Commemorative Coins TheCoin Constellation | Russia | Sberbank is the leader in sales of commemorative and investment coins in Russia. As a General Partner of the 22nd Olympic and 11th Paralympic Winter Games Sochi 2014 Sberbank enjoys an exclusive right of sale of precious metal coins devoted to 2014 Games on the Russian territory.
June | Winner in the category The Company of the Year | National Association of Securities Market Participants | Russia |
June | Winner in the categoryService Company for Retail Investors | National Association of Securities Market Participants | Russia |
June | Winner in the categoryCompany of the Bond Market | National Association of Securities Market Participants | Russia |
July | Winner of public voteConsumer Choice in the nomination Retail Service of the Banks category | Consumer Rights Award | Russia | For upgrading the product line, improving service quality and comfort
July | Award For Best Achievements in the categoryThe Best Russian Bank | Euromoney | The United Kingdom | Consolidated evaluation based on multiple criteria: market position, market share, new products, management system, employee skills, performance indicators, shareholders equity, innovative operations, etc.
July | 1st place in terms of ROE at The Banker’s Top 1000 World Banks 2011 | The Banker | The United Kingdom | The Banker’s Top 1000 World Banks 2011 is based on Basel international payments technology. The main criteria is the first tier capital (authorized capital plus retained earnings).
July | 1st place in terms of ROA at The Banker’s Top 1000 World Banks 2011 | The Banker | The United Kingdom |
July | 1st place in terms of loan-to-asset ratio at The Banker’sTop 1000 World Banks 2011 | The Banker | The United Kingdom |
August | Quality Recognition Award | JPMorgan | U.S. | For excellent quality of formatting USD payments routed via Nostro correspondent account in USD with JPMorgan.
August | Sberbank’s Data CenterYuzhny Port awarded Tier III Certificate from Uptime Institute | Uptime Institute Professional Services | U.S. | Sberbank’s Data Centre solutions are based on the best high-performance energy saving technologies that comply with the world best practices. Yuzhny Port Data Centre allows to standardize the support of nearly all banking process which facilitates the introduction of new banking products.
September | Herman Gref joined Russian business leaders named by the TOP 1000 Russian Manager rating | Association of Russian Managers | Russia | Rating offers an objective evaluation of professional reputation of Russian top managers based on annual performance, and identifies most professional Russian managers by industries and lines of business.
September | Commerzbank AG International Award | Commerzbank AG | Germany | STP Award 2011 for high quality of payments routed via Sberbank’scorrespondent account in Euro opened with Commerzbank AG in 2011
October | The Mortgage Lending Leader Award | Expert-RA | Russia | For 9 months 2012, Sberbank granted 252,000 housing loans worth RUB 319.1 billion, a 37% growth y-o-y
October | Sberbank’s SPO named TheDeal of the Year | Expert-RA | Russia | Sberbank’s SPO proved to be the largest privatization deal in Russia, the largest secondary offering on EMEA markets in 2011–2012, and one of the largest public offerings in the world in 2012.

October

Winner of the corporate web-site and online annual report competition in the following categories:

x The Best Corporate Web-site 2012

x The Best IR Section of Corporate
Web-site 2012

x The Best PR Section of Corporate
Web-site 2012

x The Best Online Annual Report 2012

6th St. Petersburg Competition of Corporate Web-sites and Online Annual Reports (Artzenturios intellectual company and St. Petersburg Chamber of Commerce and Industry)

Russia

October | Sberbank Senior Vice President Victor Orlovsky named the CIO of the Year | Oracle Awards 2012 | U.S. | For excellence and innovations in the CIO function
October | Winner of Enterprise Architecture Awards 2012 | Forrester Research and InfoWorld | U.S. | For achievements in corporate IT architecture
October | Sberbank’s Vice Chairwoman of Management Board, Chairwoman of Supervisory Board of the National Settlement Depository Bella Zlatkis joined the TOP 25 Chairpersons of Boards of Directors ranked by the National Award CEO 2012 | Association of Independent Directors and Russian Union of Industrialists and Entrepreneurs (supported by PwC) | Russia | For personal contribution to developing corporate governance, introducing and distributing high standards and best practices of corporate governance and board of directors operation in Russia
October | Deutsche Bank International Award | Deutsche Bank | Germany | For high quality formatting of payments in USD and Euro
October | 1st place in the ranking of listed Russian companies of the banking sector in terms of investor relations | Thomson Reuters Extel and IR Magazine Russia & CIS | U.S. | For high quality of investor relations
October | Sberbank’s project The Basic Product won the international project management competition IPMA Project Excellence Awards |  |  |
November | Winner of East Capital Awards 2012 for the best securities offering | East Capital | Sweden | Sberbank’s SPO held in September 2012 proved to be the largest privatization deal in Russia, the largest secondary offering on EMEA markets in 2012–2012, and one of the largest public offerings in the world in 2011.
November | Winner of The Big Moneyaward in the category The Deal of the Year | Itogi | Russia | For successful SPO
November | Best Annual Report | The Securities Market magazine and Investor.ru portal (supported by FSFM) | Russia |
November | Best Annual Report | Expert-RA | Russia |
November | A winner of the Ideal Russian Employer ranking | Universum | Sweden | Sberbank was among winners of the Unversum TOP 100 Ideal Employersbased on survey of over 8,000 students of leading universities
November | Sberbank’s Annual Report named the best in the financial sector at the annual competition of annual reports | Moscow Exchange | Russia |
November | Sberbank’s project Start Your Own Business named aspecial project by the A Year with Kommersant award | Kommersant Publishing House | Russia | Business Start — Sberbank’sprogramme to finance first-time entrepreneurs. Along with finance, the client obtains a ready-made business scheme: standard business plan prepared by the bank, or a business model offered by franchisor
November | Sberbank won the national business award The Company of the Year in the category The Bank of the Year | RBC | Russia | Sberbank was named The Bank of the Year due to the important role it plays in Russian economy and financial system, and due to achieving strategic international objectives and maintaining relative stability in generally unstable global environment
November | Sberbank won The Banker’saward in the category The Bank of the Year | The Banker | The United Kingdom | This award recognizes the bank’sachievements in the current year. Among the greatest efforts are the SPO which raised $5.2 bln and successful international expansion to Eastern Europe and Turkey.
December | 1st place in terms of active users in the Moscow Exchange’s rating in the Primary Market sector | Moscow Exchange | Russia |
December | Sberbank won the award of the Global Trade Review | Global Trade Review | The United Kingdom | Awarded for 2012 results in the category The best bank in trade finance in Russia & CIS based on the survey of more than 6,000 professional market participants in the fields of foreign trade operations and trade finance. Sberbank is the sole Russian bank that won this prestigious award, along with HSBC, Citibank, Deutsche Bank, ING, Standard Chartered Bank, and others.
December | 1st place in the Russian banks popularity ranking | The Birzhevoy Leader magazine | Russia | „Sberbank has remained an undisputed leader in popularity for quite a long time,” the publication notes.
December | Sberbank won international award The Best Innovator 2012/2013 in the category Organizational Model and Corporate Culture | A.T. Kearney | Germany | Winners are the companies that proved their ability to ensure effective innovation management and achieve sustainable effect from their implementation.
December | Sberbank’s project of implementing cash liquidity management system based on OptiCash/OptiNet software reached the final round of the Financial World Innovation Awards 2012 | Financial World Innovation Awards | The United Kingdom |
December | Sberbank won the PROBA — IPRA Golden World Awards 2012 award in the category PR Project of the Year | PROBA — IPRA Golden World Awards | Russia | Creating the new Sberbank image of the most open and transparent Russian company was named PR Project 2012
December | Sberbank’s Mega Data Center won The Datacenter Dynamics Awards in the category Innovation in The Mega Data Center | The Datacenter Dynamics Awards | The United Kingdom | Sberbank’s Data Centre advanced solutions are based on the best high-performance energy saving technologies that comply with the world best practices. The innovation level and energy efficiency of the Mega Data Centre received high scores from the Data Centre Dynamics experts.
December | First place in customer service rating 202 among retail banks | Retail Finance | Russia |
December | The bonus program Thank You from Sberbank won the category The Best Retail Financial Product | Retail Finance | Russia |
December | Sberbank named the best retail Russian bank in 2012 | Global Banking & Finance | The United Kingdom |
December | Sberbank won the National Banking Award in the category For Marketing Creativity | National Banking Award (founders: Association of Russian Banks, National Banking Magazine) | Russia |
December | Sberbank named the most effective and safe bank 2011 by the international payment system Visa | Visa | U.S. | Sberbank recognized a leader in three criteria: the lowest fraud incidence rate in the acquiring network (awarded for the third year running); the most effective handling of disputed transactions; high approval rate of international transactions through debit Visa cards
December | Sberbank won the award The Best Private Investor 2012 in the category The Best Broker 2012 | Moscow Exchange | Russia | The bank won The Best Broker 2012 award as the bank’s managers attracted the highest number of active participants (1,453 users)

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