Sberbank - Annual Report 2010 - Help

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# Help

## General Information

### Browser selection and screen resolution

The best display for this website is achieved with the current versions of Microsoft Internet Explorer with Mozilla Firefox. Your browser should also be equipped with the current updates and service packs. The site of the online report is optimized for a screen resolution of 1024x768px.

### Pop-up blockers

Activated pop-up blockers could prevent a new window from being opened under certain conditions. In this case, press the control key on your keyboard to follow a link that opens a new window.

### Hyperlinks to third-party websites

You can exit this website by clicking on certain hyperlinks in the report. The contents, layout and any changes to the websites linked in this way are not within the control or influence of Commerzbank. Commerzbank shall therefore not be liable for the contents of an external website to which it refers on a purely general basis on its own website; nor shall Commerzbank be responsible for links to other websites contained on such external websites.

### Select language Russian/English

With this feature you can easily switch from one language of the report to the other.

## Software

### Flash Content

Flash applications are used in this Annual Report. You must have a Flash-Player installed in order to display these.

### PDF Files

Some documents within this site are available in "PDF" format, because this format retains the same look as the typeset document. The Acrobat Reader by Adobe Systems is freely distributed and is available from Adobe. To obtain a copy of Acrobat Reader, access the Adobe website and download your free copy.

### Quickfinder

The Quickfinder provides you with a short list of sections which you can access directly.

### Search

In the full text search, the search engine examines all of the words in your annual report and matches the word supplied by you. Please enter the keyword in the search box. The results will be shown on the next page ranked by relevance. Now you can click into your desired page. The keywords will be highlighted on this page.

### History

The last five pages which you viewed in the online Annual Report are shown here. In this way you can easily return to one of the pages.

### Linear browsing

You can browse through the online report in the same way as the printed report. You will find this function at the top of the contents page.

### Sitemap

The table of contents contains a list of all the pages in the online Annual Report, just like the table of contents in the printed version.

## Service functions

### ”My Annual Report”

The function "Save page" can be found at the end of each page of the online report. This enables you to mark the page for later use. Through the "My Annual Report" function in the Service area at the right you can download these pages as a pdf-document. In this way, you can create your own, individualised offline Annual Report.

### Key figures analyzer

The key figures analyzer enables you to compare and analyse key figures. First choose a category, the items and years you want to compare. You can view the development of the figure over the past years in a table format, a bar or a line chart. You can save your selected figures as a excel file or picture. To use this application flash player must be installed.

### Download Center

You can download the entire report, chapters of it or additional documents in PDF format in the download area.

### Recommend page

To send the direct link to a specific page to a friend please click the mail symbol at the top of each page right next to the heading. You can also add a personal text.

### Print

You may find that you may want to print pages from the site for future references. Selecting the "Print" button from your browser or the "Print" button at the top of the main content area and directing your output to a printer would allow you to do this.

## History

- Help
- Highlights
- Download Center
- Quick Analyzer
- My annual report

## My Annual Report

- Show Saved Pages (1)

## Tools

- Quick Analyser
- Download Center

### Key figures

- Operating Income
- Assets
- Net Profit