Sberbank - Annual Report 2010 - Ensuring Operational Transparency

Home Social Responsibility Report Our Shareholders and Investors Ensuring Operational Transparency

# Ensuring Operational Transparency

We strive to ensure maximum transparency in our operations in order to help our shareholders and investors make decisions based on timely and reliable information. Disclosure channels are selected so as to make information easily accessible to a broad range of stakeholders.

## Main Shareholder and Investor Communication Channels

- Regular meetings and conference calls between Sberbank managers and shareholders and investors.
- Disclosure through the websites of Sberbank and the Minority Shareholders’ Committee.
- Reports, booklets and brochures.
- News conferences and disclosure in the media.
- Shareholder and investor surveys.

The Bank’s website is the most effective channel for communicating with shareholders and investors and, amongst other things, allows shareholders to access materials prepared for the General Shareholders’ Meeting. Other information available includes materials on Meeting results, the Bank’s Dividend Policy and other documents concerning their rights and interests. In 2011, we intend to start disclosing the agendas of Supervisory Board meetings and information on attendance.

Website tools and materials for investors include the Investor Calculator, the Investor Calendar, various presentations, reports, credit ratings, statements of facts and other information disclosed in accordance with compulsory requirements and on a voluntary basis. The website also contains answers to questions frequently asked by shareholders and investors.

The Bank makes its annual and interim IFRS and RAS financial statements available on its website. In 2010, the publication of our Annual Report was accompanied by more than 250 meetings and 150 conference calls with investors and analysts, as well as four teleconferences and participation in several investor conferences in Russia.

Since 2008, Sberbank has climbed from 70th to 23rd position in the annual Transparency and Disclosure by Russian Companies survey published by Standard & Poor’s. The survey covers 90 companies. The Bank was able to improve its position by following the recommendations offered by experts at Standard & Poor’s, including:

- introducing the practice of announcing recommended dividend payments before the record date;
- reducing the period of time for preparation and publication of the Bank’s IFRS consolidated statements (no more than 90 days after the end of the reporting period for annual statements and no more than 60 days for quarterly statements);
- increasing disclosure in English;
- providing more detailed disclosure on related party transactions (in its 2008 Annual Report, the Bank disclosed its counterparties in all transactions for the first time, including transactions with companies in the defence industry).

## History

- Incentives for Taking Responsibility for Results
- Fundamentals
- Towards Environmental Efficiency
- Together with the Government
- As One with Society

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### Key figures

- Operating Income
- Assets
- Net Profit