Sberbank - Annual Report 2010 - List of Abbreviations

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# List of Abbreviations

ATM | Automated Teller Machine
Bank | OJSC Sberbank of Russia
CEO | Chief Executive Officer
CIS | Commonwealth of Independent States
CJSC | Closed Joint-Stock Company
COSC | Customer Operations Support Centre
CSR | Corporate Social Responsibility
EMBA | Executive Master of Business Administration
FATF | Financial Action Task Force
GDP | Gross Domestic Product
GRI | Global Reporting Initiative
GUP | State Unitary Enterprise
GUP RM | State Unitary Enterprise of the Republic of Mordovia
HR | Human Resources
IDCC | Integrated Distributed Call Centre
IFRS | International Financial Reporting Standards
ISO | International Organisation for Standardisation
LLC | Limited Liability Company
MLTF | Money Laundering and Terrorist Financing
OECD | Organisation for Economic Co-operation and Development
OJSC | Open Joint-Stock Company
OHS | Occupational Health and Safety
PCI DSS | Payment Card Industry Data Security Standard
PIN | Personal Identification Number
RAS | Russian Accounting Standards
SPS | Sberbank Production System
STP | Straight-Through Processing
UEC | Universal Electronic Card
UN | United Nations
UNFCCC | United Nations Framework Convention on Climate Change

## History

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- Preventing Insider Trading
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### Key figures

- Operating Income
- Assets
- Net Profit