title: Development of the E-participation ecosystem in Russia in the early 2020s: The role of social media and regional governance centers
metadata.name: dc.contributor.author
metadata.value: Filatova, Olga G.
metadata.lang: -
metadata.name: dc.contributor.author
metadata.value: Chugunov, Andrey V.
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2022-10-06T12:44:58Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2022-10-06T12:44:58Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2022-06
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Filatova O. G., Chugunov A. V. Development of the E-participation ecosystem in Russia in the early 2020s: The role of social media and regional governance centers. Political Expertise: POLITEX, 2022, vol. 18, no. 2, pp. 120–137. https://doi.org/10.21638/spbu23.2022.201 (In Russian)
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/spbu23.2022.201
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/38230
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: This article explores the process of creating a centralized system that ensures processing opinions
  and claims against regional and municipal officials expressed by citizens in social networks,
  which began in 2020. Previous research by the authors, devoted to a comprehensive study of
  Russian systems that ensure interaction of authorities with citizens, revealed six channels of
  electronic participation at the regional and municipal levels. However, the development of social
  networks and the emergence of new technologies for involving citizens in public policy have
  created preconditions for the transformation of e-participation systems. This is reflected both
  in scientific research and in practice — for example, in the Russian Federation in 2020, a new
  channel of electronic participation began. A network of Regional Governance Centers (RGC)
  has been created and is developing, one of the components of which is the “Incident Management”
  system, which allows real-time monitoring of the reaction of users in social networks and
  ensures the processing of messages or claims of citizens to the authorities. In this regard, it
  became necessary to further assess the contribution of social networks to the development of
  the e-participation ecosystem and the place in it of the centralized channels served by the SDG
  system. The article presents two pilot SDG analyzes conducted by the authors, which made it
  possible to identify heterogeneity among new structures in terms of institutional affiliation and
  regional specifics of activities in the social network VKontakte. The important criteria in the
  issue of measuring efficiency, in the opinion of the authors, are efficiency, the degree of citizen
  involvement, the fact of solving an incoming problem, organizational and regulatory support of
  work processes.
metadata.lang: en_GB
metadata.name: dc.description.sponsorship
metadata.value: The research has been supported by the Russian Scientific Foundation (RSF) as part of a project
  no. 22-18-00364 “Institutional Transformation of E-Participation Governance in Russia: a Study of
  Regional Peculiarities”.
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: ru
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: Political Expertise: POLITEX;Volume 18; Issue 2
metadata.lang: -
metadata.name: dc.subject
metadata.value: social media
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: e-participation
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: ecosystem approach
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: Regional Governance Center
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: feedback platform
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: Development of the E-participation ecosystem in Russia in the early 2020s: The role of social media and regional governance centers
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 13865-Текст статьи-45479-1-10-20220701.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/38230/1/13865-%d0%a2%d0%b5%d0%ba%d1%81%d1%82%20%d1%81%d1%82%d0%b0%d1%82%d1%8c%d0%b8-45479-1-10-20220701.pdf
resources.format: Adobe PDF
resources.size: 1,14 MB