title: Governmentality of new digital public feedback services: Technologies for motivating user behavior
metadata.name: dc.contributor.author
metadata.value: Kondratenko, Konstantin S.
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2021-02-18T10:43:37Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2021-02-18T10:43:37Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2020-12
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Kondratenko K. S. Governmentality of new digital public feedback services: Technologies for motivating user behavior. Political Expertise: POLITEX, 2020, vol. 16, no. 4, pp. 474–492.
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/spbu23.2020.404
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/24304
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: The article is devoted to the concept of “governmentality”, a term introduced by Michel Foucault,
  as well as the form of its implementation on feedback services implemented today in Russian regions
  within the framework of the national program “Digital economy of the Russian Federation”.
  The governmentality of regional portals is expressed in the structure of user motivation, the most
  powerful component of which, in terms of its impact on the audience, is the construction of an
  image of the future and the strengthening of the imbalance between the present and the future.
  Such a mechanism for artificially breaking time continuums is also used to strengthen the role
  and significance of citizens’ identity. In addition, new digital channels of participation actively encourage
  citizens to promote and interact with public authorities, i.e. to create or maintain declared
  institutions of interaction. Finally, portal motivation technologies are presented as a range of gamification
  methods that are also used to engage citizens. The described structure of motivation of
  regional portals is presented in the article as a “motivation funnel”. At the same time, the behavior
  of users is determined not so much by the structure of motivation presented on the portals, but
  by their consent to participate and trust in the communicant, i.e., in actors and institutions of
  power. The basic component of user engagement is agreement with at least one component of the governmentality of digital feedback services. Increasing user activity is possible by agreeing
  with the eco-urban theme of sites, as well as by increasing confidence in federal authorities,
  while increasing confidence in the authorities may occur due to trust in the “organizers” of new
  services — the actors responsible for the development, implementation and support of portals.
  The article presents a diagram of user behavior in the form of a graph and an epistemic matrix.
metadata.lang: en_GB
metadata.name: dc.description.sponsorship
metadata.value: The article was prepared with the support of the Russian Foundation for Basic Research (project
  no. 20-011-31361 “Outsourcing of political judgments: a critical analysis of the information paradigm
  of network public communication”).
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: ru
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: Political Expertise: POLITEX;Volume 16; Issue 4
metadata.lang: -
metadata.name: dc.subject
metadata.value: governmentality
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: feedback service
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: digital participation channel
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: platform
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: city governance
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: epistemic matrix
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: user behavior motivation
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: Governmentality of new digital public feedback services: Technologies for motivating user behavior
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 474-492.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/24304/1/474-492.pdf
resources.format: Adobe PDF
resources.size: 783,37 kB