title: Taking into account the views of visitors as a tool for urban park development: Тhe case of Elagin park in Saint Petersburg
metadata.name: dc.contributor.author
metadata.value: Sokolova, E. V.
metadata.lang: -
metadata.name: dc.contributor.author
metadata.value: Starshov, E. D.
metadata.lang: -
metadata.name: dc.contributor.author
metadata.value: Syrneva, E. A.
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2024-03-01T15:41:08Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2024-03-01T15:41:08Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2023-09
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Sokolova E. V., Starshov E. D., Syrneva E. A. 2023. Taking into account the views of visitors as a tool for urban park development: Тhe case of Elagin park in Saint Petersburg. Russian Management Journal 21 (3): 377–397. https://doi.org/10.21638/spbu18.2023.304
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/spbu18.2023.304
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/45000
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: Goal: to develop a framework for customer insight for urban parks that allows to elicit common
  use patterns as well as needs of various customer segments to increase park management
  effectiveness. Methodology: in the example of the Elagin Park in St. Petersburg, we show
  that customer insight by means of principal component analysis and cluster analysis gives
  possibility to identify non-obvious behavioral patterns of park visitors as well as segment the
  park visitors. We test our framework by using primary data on 701 respondents, collected by
  means of CAWI-survey. Findings: the derived segments differ from those which urban parks
  traditionally consider. The identified behavior patterns and needs of these segments show
  possible directions for revising the development of the park. Originality and contribution
  of the authors: this study demonstrates the possibilities of quantitative analysis in determining
  directions for the development of city parks by the example of on Elagin Park in St. Petersburg,
  Russia. This fills the gaps in research on managerial approaches in the contemporary urban
  park development.
metadata.lang: en_GB
metadata.name: dc.description.sponsorship
metadata.value: The work of E. Starshov has been conducted with financial support from the Russian Science Foundation
  grant (project No. 22-18-00588, https://rscf.ru/project/22-18-00588)
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: en
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: Russian Management Journal;Volume 21; Issue 3
metadata.lang: -
metadata.name: dc.subject
metadata.value: urban park
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: park management
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: customer insight
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: customer segmentation
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: Taking into account the views of visitors as a tool for urban park development: Тhe case of Elagin park in Saint Petersburg
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 04.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/45000/1/04.pdf
resources.format: Adobe PDF
resources.size: 2,93 MB