title: Online repurchase intention: Empirical study on the household equipment market
metadata.name: dc.contributor.author
metadata.value: Videlaine, Geraldine
metadata.lang: -
metadata.name: dc.contributor.author
metadata.value: Scaringella, Laurent
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2020-02-20T12:59:58Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2020-02-20T12:59:58Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2019-12
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Videlaine G., Scaringella L. 2019. Online repurchase intention: Empirical study on the household equipment market. Russian Management Journal 17 (4): 569–590.
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/spbu18.2019.409
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/17113
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: The explosion of e-commerce has enabled consumers to purchase goods online. We have developed
  a conceptual framework based on the technology acceptance model, the expectation-confirmation
  theory and the concept of information systems continuance. Our intent is to conduct an
  empirical study on consumers’ online repurchase of household equipment, which has not been
  undertaken before. 218 respondents answered our survey on the intention of online repurchase
  of IKEA products. Structural equation modeling has been used for the analysis. Concerning
  the household equipment market, our findings indicate that past Internet shopping experience
  affects online customers’ perceived ease of use, confirmation and satisfaction. The usability of
  a website affects trust, perceived enjoyment and usefulness. Customers’ confirmation affects
  satisfaction, but not perceived usefulness. Intention to repurchase household equipment online
  is positively affected by perceived usefulness and satisfaction. Analysis of our data leads to the counter-intuitive finding that online repurchase intention is negatively affected by perceived
  enjoyment. Our study contributes to bring together several extant online repurchase intention
  models.
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: en
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: Russian Management Journal;Volume 17; Issue 4
metadata.lang: -
metadata.name: dc.subject
metadata.value: Internet
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: e-commerce
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: repurchase
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: household equipment
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: online shopping
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: IKEA
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: Online repurchase intention: Empirical study on the household equipment market
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 569-590.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/17113/1/569-590.pdf
resources.format: Adobe PDF
resources.size: 239,08 kB