title: Business process automation for small and medium enterprises
metadata.name: dc.contributor.advisor
metadata.value: Zhukova, Sofya V.
metadata.lang: -
metadata.name: dc.contributor.advisor
metadata.value: Sainio, Liisa-Maija
metadata.lang: -
metadata.name: dc.contributor.author
metadata.value: Trapeznikov, Ivan
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2014-03-25T13:37:46Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2014-03-25T13:37:46Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2011
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/936
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: The aim of the study was to examine problems that small and medium enterprises are facing during the implementation of business process automation projects. Study reveals problems from the point of view of companies who are implementing automation projects and from the point of view of IT-integrators who are specifying in IT solutions for small and medium companies. Data were collected from face-to-face and telephone intervoews with representatives from companies who had resent experience of business process automation and IT-integrators representatives who specialize on automation of small and medium enterprises. HR-problem, IT-infrastructure problems, organizational and other problems have been revealed during the study.
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: English
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: Master in Information Technology and Innovation Management, Graduate School of Management, Saint Petersburg State University
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: business process
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: business process automation
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: small and medium enterprises
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: IT integrators
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: бизнес-процессы
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: автоматизация бизнес-процессов
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: малые и средние предприятие
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: ИТ-интеграторы
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: Business process automation for small and medium enterprises
metadata.lang: en_GB
metadata.name: dc.title.alternative
metadata.value: Автоматизация бизнес-процессов в малом и среднем бизнесе
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Thesis
metadata.lang: en_GB
metadata.name: dc.contributor.altauthor
metadata.value: Трапезников, И.
metadata.lang: -
resources.filename: Trapeznikov_Advisor's Reference.doc
resources.url: https://dspace.spbu.ru/bitstream/11701/936/1/Trapeznikov_Advisor%27s%20Reference.doc
resources.format: Microsoft Word
resources.size: 58 kB
resources.filename: Trapeznikov_Referee's Review.doc
resources.url: https://dspace.spbu.ru/bitstream/11701/936/2/Trapeznikov_Referee%27s%20Review.doc
resources.format: Microsoft Word
resources.size: 47 kB