title: A Competence Based Approach to Selecting Sales Representatives at Olymp
metadata.name: dc.contributor.author
metadata.value: Denisov, Alexander F.
metadata.name: dc.contributor.author
metadata.value: Minina, Vera N.
metadata.name: dc.date.accessioned
metadata.value: 2014-03-05T20:35:55Z
metadata.name: dc.date.accessioned
metadata.value: 2014-03-17T05:42:08Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2014-03-05T20:35:55Z
metadata.name: dc.date.available
metadata.value: 2014-03-17T05:42:08Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2011
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/728
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/728
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: This case study will examine the problems associated with recruiting and hiring personnel to positions where customer focus is the key criterion for an employee’s effectiveness. Working with the case study enables students to develop skills analyzing the activities of sales representatives at an automobile dealership, developing specifications and listing competences for such a specialist. The formula used in building up the specifications and listing the competences can be transferred to other spheres of business.
metadata.lang: ru
metadata.name: dc.language.iso
metadata.value: English
metadata.lang: ru
metadata.name: dc.publisher
metadata.value: ECCH; Graduate School of Management, Saint Petersburg State University
metadata.name: dc.relation.ispartofseries
metadata.value: 411-094-1
metadata.name: dc.title
metadata.value: A Competence Based Approach to Selecting Sales Representatives at Olymp
metadata.lang: ru
metadata.name: dc.type
metadata.value: Other
metadata.lang: ru
metadata.name: dc.contributor.altauthor
metadata.value: Денисов, А. Ф.
metadata.name: dc.contributor.altauthor
metadata.value: Минина, В. Н.