title: From digital divide to consumer adoption of smart city solutions: A systematic literature review and bibliometric analysis
metadata.name: dc.contributor.author
metadata.value: Malchenko, Yulia A.
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2020-12-17T11:59:19Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2020-12-17T11:59:19Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2020-09
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Malchenko Yu. A. 2020. From digital divide to consumer adoption of smart city solutions: A systematic literature review and bibliometric analysis. Vestnik of Saint Petersburg University. Management 19 (3): 316–335.
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/11701/spbu08.2020.302
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/21704
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: The research dedicated to the digital divide has been on the rise over the last three decades,
  although the individual level of such a phenomenon remains underexplored. This is in line with
  the citizen-centric trend noted in the research pertaining to consumer reluctance to adopt digital
  innovations aimed to improve the quality of life as part of smart city solutions. According to studies, consumer participation in development and modification of smart city solutions, for which a
  city provides the required access and infrastructure, tends to augment their value for consumers
  thereby boosting their willingness to accept those smart city solutions. By intertwining these
  research streams, the article explores the factors determining the individual level of digital divide which relates to consumer adoption of smart city solutions through the bibliometric and
  systematic literature review analysis. The paper aims to propose the antecedents and factors of
  consumer adoption of smart city solutions based on Motivation, Opportunity, Ability framework
  underlying the digital divide phenomenon. The results revealed the factors related to motivation,
  cognition and competence which are to be considered conjointly rather than step-wise. Due to
  the multifaceted nature of smart city solutions, motivation is triggered by various factors discussed by behavioural, innovation diffusion and technology acceptance theories. By definition,
  smart city solutions derive from the extant solutions of urban challenges. Hence, competence is
  related to the previous experience, whereas cognition and willingness to innovate refer to the
  intention to adopt novel smart city solutions. Theoretically, the study provides propositions to
  further empirical research in the consumer smart city solutions adoption field. Managerially, it
  presents the factors to be considered prior to launching smart city solutions.
metadata.lang: en_GB
metadata.name: dc.description.sponsorship
metadata.value: This research has been conducted with financial support from St. Petersburg State University (grant
  ID 40940187).
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: en
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: Vestnik of St Petersburg University. Management;Volume 19; Issue 3
metadata.lang: -
metadata.name: dc.subject
metadata.value: smart city solutions
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: digital divide
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: consumer adoption
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: consumer behaviour
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: motivation
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: opportunity
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: ability model
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: cognition
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: competence
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: From digital divide to consumer adoption of smart city solutions: A systematic literature review and bibliometric analysis
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 316-335.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/21704/1/316-335.pdf
resources.format: Adobe PDF
resources.size: 368,68 kB