title: The main aspects of the experience economy in tourism industry
metadata.name: dc.contributor.author
metadata.value: Fedorova, Elena A.
metadata.lang: -
metadata.name: dc.contributor.author
metadata.value: Nevredinov, Alexander R.
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2024-03-27T17:39:20Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2024-03-27T17:39:20Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2023-12
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Fedorova, E. A. and Nevredinov, A. R. (2023) ‘The main aspects of the experience economy in tourism industry’, St. Petersburg University Journal of Economic Studies, 39 (4), pp. 599–626. https://doi.org/10.21638/spbu05.2023.407 (In Russian)
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/spbu05.2023.407
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/45142
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: The purpose of the study is to identify the influence of experience economy factors (entertainment,
  education, aesthetics, escapism) and the economic component on preferences in
  choosing hotels in the domestic tourism industry. The empirical base of the study includes
  30,926 reviews from the tripadvisor.ru website for 1,243 hotels in Russia for 2021–2022,
  divided by consumer ratings. The research methodology includes textual analysis of tourist
  reviews: counting particular words and phrases in reviews, calculating the correlation of
  words, finding word relationships using the word2vec embedding matrix, highlighting the
  most popular topics of discussion based on the Latent Dirichlet allocation (LDA) method
  and assessing sentiment using a BERT transformer network. The results of this study assess
  aspects of the basic model of the experience economy (aesthetics, escapism, entertainment
  and education) and adapt the model for the domestic tourism and hospitality industry, adding
  relevant aspects (recommendations and economics). Based on the results of a quantitative assessment
  of aspects of the extended model of the experience economy, it was revealed that the
  aesthetic aspect is decisive for people when evaluating hotels, and the aspects of entertainment
  and education, expressed indirectly, although they are of high importance, but not as much
  as aesthetic parameters. The economic component, primarily the price-quality ratio and the
  overall assessment of the cost, also stands out in the main topics, however, hotel reviews focus
  on it to a lesser extent. This is the first time in Russia that such a study is evaluating aspects of the experience economy model for the tourism industry and will allow developing the travel
  market in Russia.
metadata.lang: en_GB
metadata.name: dc.description.sponsorship
metadata.value: The article was carried out according to the state assignment for 2022 of the Government of the
  Russian Federation.
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: ru
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: St Petersburg University Journal of Economic Studies;Volume 39; Issue 4
metadata.lang: -
metadata.name: dc.subject
metadata.value: experience economy
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: text analysis
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: hotel management
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: service industry
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: The main aspects of the experience economy in tourism industry
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 07.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/45142/1/07.pdf
resources.format: Adobe PDF
resources.size: 2,12 MB