title: The use of digital public services as a factor of social well-being
metadata.name: dc.contributor.author
metadata.value: Vidiasova, Lyudmila А.
metadata.lang: -
metadata.name: dc.date.accessioned
metadata.value: 2024-08-27T17:13:54Z
metadata.lang: -
metadata.name: dc.date.available
metadata.value: 2024-08-27T17:13:54Z
metadata.lang: -
metadata.name: dc.date.issued
metadata.value: 2024-03
metadata.lang: -
metadata.name: dc.identifier.citation
metadata.value: Vidiasova L. A. The use of digital public services as a factor of social well-being. Vestnik of Saint Petersburg University. Sociology, 2024, vol. 17, issue 1, pp. 84–99. https://doi.org/10.21638/spbu12.2024.106 (In Russian)
metadata.lang: en_GB
metadata.name: dc.identifier.other
metadata.value: https://doi.org/10.21638/spbu12.2024.106
metadata.lang: -
metadata.name: dc.identifier.uri
metadata.value: http://hdl.handle.net/11701/47345
metadata.lang: -
metadata.name: dc.description.abstract
metadata.value: In recent years, the trend of digitalization of society has led researchers to think about the
  possible relationship of factors connecting the penetration of information technologies and
  such social aspects as the quality of life of the population, residents’ satisfaction with the
  urban environment, and social well-being. The article presents the results of a representative
  sociological study of the needs for digital services among residents of St. Petersburg, as well
  as the relationship between satisfaction from using services and the level of social well-being.
  In St. Petersburg, the priority project “Ecosystem of City Services ‘Digital Petersburg’” is being
  implemented, which is a model for providing digital services by locating city services in one
  place. Satisfaction with the lives of citizens is the ultimate goal of the project, and this category
  is closely related to the subjective judgments of residents who come into contact with everyday
  practices through an emotional background. The study was conducted using an online survey
  of 500 city residents, a sample representative of the gender and age of respondents. According
  to the results of the study, a relationship was identified between the use of digital services and
  indicators of the social well-being of the population. Among city residents, those who highly
  value the convenience of digital services demonstrate greater life satisfaction. According to
  the survey, the social well-being of citizens is influenced by confidence in their own IT skills,
  a high assessment of the convenience of digital services, trust in interaction with authorities
  online, and an assessment of the effectiveness of services. The author sees the development
  of a methodology for multifactorial assessment of social well-being, including the use of data
  from social media and other open sources, as future research tasks.
metadata.lang: en_GB
metadata.name: dc.description.sponsorship
metadata.value: This research is supported by the Russian Science Foundation (RSF) and the St. Petersburg Scientific
  Foundation, grant no. 23-28-10069 “Forecasting social well-being in order to optimize the functioning of
  the urban digital services ecosystem in St. Petersburg”, https://rscf.ru/project/23-28-10069/.
metadata.lang: en_GB
metadata.name: dc.language.iso
metadata.value: ru
metadata.lang: en_GB
metadata.name: dc.publisher
metadata.value: St Petersburg State University
metadata.lang: en_GB
metadata.name: dc.relation.ispartofseries
metadata.value: Vestnik of St Petersburg University. Sociology;Volume 17; Issue 1
metadata.lang: -
metadata.name: dc.subject
metadata.value: digital services
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: public electronic services
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: social well-being
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: survey
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: IT skills
metadata.lang: en_GB
metadata.name: dc.subject
metadata.value: urban services ecosystem
metadata.lang: en_GB
metadata.name: dc.title
metadata.value: The use of digital public services as a factor of social well-being
metadata.lang: en_GB
metadata.name: dc.type
metadata.value: Article
metadata.lang: en_GB
resources.filename: 06.pdf
resources.url: https://dspace.spbu.ru/bitstream/11701/47345/1/06.pdf
resources.format: Adobe PDF
resources.size: 1,06 MB