The Digital Identity Game Has Changed
Digital identity is the defining challenge of modern financial services. See applicant identity more clearly with Neuro-ID.
What Is Behavioral Analytics?
Anytime a customer or prospect taps, types, or swipes information into an online application they are creating data through their behavior. This 'digital body language' can be used to determine legitimate or nefarious intent.
Make Sense of Digital Behavior
Monitor the human emotions, motivations, behaviors, and attitudes behind digital visitor activity. Spot emerging threats such as fraud rings, bot attacks, and identity schemes, and easily distinguish between humans and bots. With 24/7 monitoring and alerts, you to act at digital speed to any change in-crowd, cohort, or individual behavior.
Act with Certainty
Interpret and act on digital body language data with confidence. Identify and measure problem areas like false declines, fraudulent customers, and more. Reduce unnecessary stumbling blocks in the customer experience by identifying key points of friction while stopping more fraud.
Identify Genuine vs Fraudulent Intent
Too many customers are being thrown into the fraud bucket. Segment good customer behavior vs bad (fraudulent) behavior to optimize fraud detection, reduce false positives and increase conversion of genuine customers.
Maximize Digital Investments
Increase the value of your digital platforms. Minimize lost customer opportunities and increase genuine conversions while simultaneously reducing fraudulent conversions without guesswork. We help you strike the right balance, at scale, to drive both short- and long-term value.
ID Crowd Alert
Monitor crowd identity
- Crowd-level dashboard
- Fraud ring alerts
- Digital behavior notifications
- 24/7 behavior monitoring
ID Orchestrator
Pre-screen applicant identity
Includes ID Crowd Alert +
- Session-level dashboard
- Real-time API for seamless decisioning
- Every session ID and associated behavior flag
ID Attributes
Reduce fraud and optimize conversion
Includes ID Crowd Alert +
ID Orchestrator +
- Customer journey dashboards
- All of the behavioral data
- Access behavior experts to help drive outcomes
- For sophisticated data science teams
Putting the Customer Back in the Customer Journey
Make better decisions with better data – high-fidelity behavioral data. Visualized through the Human Analytics™ Platform and delivered through a real-time API.
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See what better data can do for you. Get a Demo today.
We've helped our customers:
- Stop $3M in fraud by flagging 1,500 low familiarity applications
- Prevent $860K of losses during a 2-week fraud ring attack
- Double their conversion rate by segmenting genuine customers resulting in $7.1M ROI
- Realize $1M in additional annual revenue by routing genuine applicants appropriately
- Reduce their historical fraud rate by 35% when peers were seeing spikes in fraud due to COVID-19